Privacy Policy | Austin, TX

PRIVACY POLICY — DIAMOND COATING SOLUTIONS

Last Updated: May 5, 2025

SMS PRIVACY DISCLOSURE

No mobile information will be shared with third parties/affiliates for marketing/promotional

purposes. Information sharing to subcontractors in support services, such as customer service,

is permitted. All other use case categories exclude text messaging originator opt-in data and

consent; this information will not be shared with any third parties.

INFORMATION WE COLLECT

We collect personal information such as your name, email address, phone number, service

address, and any details submitted through our website contact forms or during service

scheduling.

HOW WE USE YOUR INFORMATION

We use your information to:

● Communicate about your service requests

● Send appointment reminders and service updates

● Provide customer support

● For internal business operations

● For marketing messages (only if you opted in via the form checkbox)

COOKIES & TRACKING TECHNOLOGIES

Our website may use cookies, pixels, web beacons, and analytics tools to help operate the

website, analyze traffic, and improve functionality. These may collect limited technical

information such as your IP address, browser type, device type, and on-site activity.

Consent to receive SMS messages is collected separately through our form checkboxes and is

not inferred through the use of cookies or tracking technologies. You may control or disable

cookies through your browser settings.

SMS COMMUNICATIONS & CONSENT

By submitting your information through our web forms and checking the SMS consent

checkbox, you expressly opt in to receive SMS messages from Diamond Coating Solutions.

These messages may include appointment updates, service notifications, reminders, and other

relevant communications.

Message frequency may vary. Standard message and data rates may apply. Consent is not a

condition of purchase. You may opt out at any time by replying STOP to any SMS message or

by contacting us directly.

SHARING OF INFORMATION

We do not sell or share your data with third parties for marketing purposes. We may share your

information with subcontractors for operational purposes only.

DATA SECURITY

We take reasonable administrative, technical, and physical safeguards to protect the personal

information we collect. While no method of online transmission is completely secure, we work to

protect your information using commercially reasonable practices.

YOUR RIGHTS

You may request access, correction, or deletion of your personal information at any time by

contacting us.

CONTACT US

Diamond Coating Solutions | Austin, TX